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Sales order print issue

Printed From: Almyta Systems
Category: Almyta Control System (ACS) and ABC Inventory
Forum Name: Installation, Updates, Technical Issues
Forum Discription: Dedicated to any technical issues of the application.
URL: http://www.almyta.com/forum/forum_posts.asp?TID=6603
Printed Date: 11 Dec 2019 at 3:18am
Software Version: Web Wiz Forums 10 - http://www.webwizforums.com


Topic: Sales order print issue
Posted By: 4DHardware
Subject: Sales order print issue
Date Posted: 25 Aug 2014 at 6:19pm
Hi,

We're having a problem with the Sales Order print,the system doesn't show any listed items all of a sudden on the paperwork. This only happens to Sales Order print and current company profile, the rest profiles are fine.

May I please ask how can we fix it?

Thank you.



Replies:
Posted By: Debra
Date Posted: 28 Aug 2014 at 12:21pm
Always try to reload the app first. Almyta Company Selector, Maintain, Update Now.


Posted By: 4DHardware
Date Posted: 28 Aug 2014 at 3:05pm
Hi Debra,

Thank you for the reply. We've tried reload and update the software couple of times by using administrator account, it still does the same thing.

I also checked the backend code which sits in C:/ in the screens folder, they all look normal and nothing is switched off.

May I please ask do you have any other solutions for this?

Thank you.

Monica


Posted By: Debra
Date Posted: 29 Aug 2014 at 6:30am
What is the software version on that PC?


Posted By: 4DHardware
Date Posted: 31 Aug 2014 at 2:09pm
It's V.1.12.138


Posted By: Debra
Date Posted: 02 Sep 2014 at 2:13pm

This is not ABC or ACS software, but SBS. 

Close SBS

Go to C:\AlmytaSystems\#Company Name#\screens folder

Rename: SO_AD_STD.txt and SO_AD_STD_LI.txt files to something else.





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